For producers, clubs & venues
Sell out your shows. Keep more of every ticket.
Stop paying for separate ticketing, email marketing, ad management and payment tools. Jump does all of it in one platform, with no monthly fees.
- $0
- monthly or setup fees
- Everything
- included, no tiers
- 1 day
- to get set up
Why Jump
One platform instead of five
All-in-one platform
Replace ticketing, email marketing, Facebook ad manager, CRM, analytics and payment processing with one system.
Built for events
Not a generic platform adapted for events. Every feature is designed for selling tickets and running shows.
No monthly fees
Service fees only, so there's no risk. Pay only when you sell tickets, with no plan limits.
Data that works
Ticket buyers become email subscribers and attendees get review requests automatically. No CSV exports.
Real analytics
See which events make money, which marketing works and which customers are valuable.
Scales with you
Start with one event and grow to hundreds. Add team members and brands with no migration.
Custom development available
Need a feature that doesn't exist yet? We build functionality from customer requests. Tell us what your business needs and we'll work with you to add it.
Run Jump from Claude or ChatGPT
Connect your AI and manage events, refunds, email campaigns and sales reports in plain English. It works on your real data and previews refunds, email sends and other big changes before they happen.
Pricing
Service fees only
We make money when you make money. $0 monthly subscription, $0 setup, $0 hidden costs.
Ticket service fees
| Ticket price | Fee |
|---|---|
| Up to $15.00 | $1.00 per ticket |
| $15.01 – $29.99 | $2.00 per ticket |
| $30.00 – $39.99 | $2.50 per ticket |
| $40.00 – $59.99 | $3.00 per ticket |
| $60.00 – $74.99 | $3.50 per ticket |
| $75.00 and up | 5% of ticket price |
Add-ons and merchandise: 3% + small fixed fee based on price.
What's included
- Unlimited events
- Unlimited team members
- Unlimited email sends
- Unlimited subscribers
- All features (no tiers)
- Payment processing included
- Support included
- Custom domains & white label
Profit sharing & revenue splits
Split revenue with performers, venues or partners automatically, at the account level or per event. No spreadsheets.
- Set custom amounts per ticket
- Account or product-level configs
- Automatic tax calculations
- Track all revenue splits
Free customer support
Every customer gets support at no extra cost. Our team is here to help you succeed.
- No support tiers or extra fees
- Help with setup and onboarding
- Technical support included
- Ongoing assistance as you grow
Your brand, your domain
Build your brand, not ours. Customers see your brand at every touchpoint, and you can run several brands from one account, each with its own theme, domain, email lists and social accounts.
Custom branding
- Upload your logo and brand assets
- Customize colors and fonts
- Brand-specific themes
- Custom email templates
Custom domains
- Use your own domain (e.g., tickets.yourbrand.com)
- SSL certificates included
- Easy DNS configuration
- Multiple domains per brand
Event & ticketing management
Run everything from 20-person shows to 5,000-seat venues, one-time events or entire seasons.
Core event features
- Unlimited events & ticket types
- Event dashboard with metrics
- Product variants (multiple showtimes)
- Draft/publish workflow
- Event cloning (reuse setups)
- Event cancellation with auto-refunds
Seating & venue
- Visual seating chart designer
- Interactive seat picker for customers
- Section-based pricing
- General admission support
- Venue arrangements (multiple configs)
- Virtual venues
Tickets & distribution
- PDF ticket downloads
- Google Wallet integration
- Ticket claim codes (gifts/comps)
- Email delivery
- Complimentary ticket tracking
- Ticket assignment to customers
Check-in & day-of
- QR code scanning (mobile)
- Offline check-in support
- Multiple check-in stations
- Access links for staff (no login)
- Real-time attendance tracking
- Check-in analytics
Advanced ticketing
- Waitlist management (auto-notify)
- Season passes & multi-use tickets
- Pass reservation system
- Dynamic pricing (demand-based)
- Capacity-based pricing
- Early bird pricing
Configuration & display
- Tax configuration per event
- Review enable/disable
- Display strategy (show/hide in lists)
- Widget display controls
- Category assignment & filtering
- Recurring showtime creation
Marketing & audience growth
Stop paying for separate email tools, ad managers and referral software. Create email campaigns, launch Facebook ads and generate discount codes in one session.
Email campaigns
- Visual email designer (drag-and-drop)
- Pre-built templates
- Scheduled sends
- Personalization variables
- Campaign cloning
- Performance tracking
Mailing lists
- Unlimited subscribers
- CSV import
- Auto-capture at checkout
- Tag and segment subscribers
- Location-based filtering
- AI-powered insights
Facebook & Instagram ads
- Create campaigns in-platform
- Interest & location targeting
- Custom audience upload
- Audience size estimation
- Performance analytics
- Auto-pause underperformers
- Meta Pixel integration
- Campaign cloning
Discounts & referrals
- Unlimited discount codes
- Percentage or fixed amount
- Usage limits (single/limited/unlimited)
- Auto-send to mailing lists
- Referral programs
- Affiliate tracking
- Track redemption & ROI
- Free ticket distribution
Contests & giveaways
- Interactive game integration
- Configurable entry rules
- Prize management
- Win probability settings
- Auto-award discount codes
- Marketing opt-in prompts
- Entry tracking & management
- Winner selection & notification
E-commerce & payments
Customers buy tickets, add merchandise, use gift cards and apply discount codes in one transaction. Money reaches your account automatically.
Payment processing
- Stripe integration (credit/debit)
- PayPal integration
- Stripe Terminal (in-person)
- 3D Secure authentication
- Instant payouts
- PCI compliant
Shopping cart
- Persistent cart (saves across sessions)
- Seat selection integration
- Add merchandise & add-ons
- Discount code application
- Gift card redemption
- Mobile-optimized checkout
Product types
- Event tickets (GA & assigned seating)
- Season passes & multi-use tickets
- Gift cards (custom amounts)
- Digital products (downloads)
- Merchandise & add-ons
- VIP upgrades & experiences
Checkout
- Guest checkout (no account required)
- Custom checkout fields
- Address capture
- Tax calculation by region
- Terms of service agreement
- Email confirmation
Analytics & business intelligence
See which events sell best, which marketing channels work and which customers are most valuable.
Sales analytics
- Real-time sales dashboards
- Revenue trends over time
- Ticket sales by type and date
- Compare across multiple events
- Historic performance analysis
Customer intelligence
- Identify repeat customers
- Lifetime value calculation
- Group buying patterns
- Customer location maps
- Engagement scoring
Event performance
- Event-specific dashboards
- Seating heat maps
- Attendance vs sales tracking
- Check-in patterns analysis
- Revenue by date visualization
Financial reporting
- Detailed sales reports
- Revenue ledger (accounting view)
- Fee breakdown (service, tax, processing)
- Payout history
- Refund tracking
Operations & team management
Run multiple venues or brands without logging in and out, and give your team access to exactly what they need.
Accounts & users
- Multi-user accounts (invite team)
- Role-based permissions
- Account switcher (manage multiple)
- User activity tracking
- Admin privileges
- Account settings & configuration
Content & pages
- Drag-and-drop page builder
- Custom event pages
- SEO optimization
- Media manager (images/files)
- Reusable content blocks
- Page preview before publishing
Venues & performers
- Venue creation & editing
- Multiple seating arrangements
- Artist/performer profiles
- Event participant assignment
- Performer social media links
- Public performer pages
Orders & inventory
- Complete order history
- Order details & tracking
- Refund processing
- Internal order notes
- Real-time inventory tracking
- Stock level monitoring
Customer experience
Customers help themselves. They don't need to email you to find tickets or request refunds.
Customer portal
- View all orders in one place
- Download tickets anytime
- Manage passes
- Request refunds
- Update contact info
Find my tickets
- Search by email or order number
- No login required
- Instant ticket access
- Resend confirmation emails
- Find pass purchases
Reviews & ratings
- Post-event review collection
- Star ratings (1-5)
- Written reviews
- Review moderation
- Share reviews as social graphics
Surveys & feedback
- Custom survey builder
- Multiple question types
- View and export responses
- Public form viewer
- Response analytics
Integrations & automation
The platform works while you sleep: campaigns send on schedule, waitlists get notified, refunds process and conversions sync to Facebook.
Email automation
- Order confirmations (instant)
- Ticket delivery emails
- Refund notifications
- Waitlist availability alerts
- Post-event review requests
- Scheduled campaign sends
Background processing
- Bulk email sending
- Subscriber imports (large lists)
- Ticket PDF generation
- Image optimization
- File download delivery
- Thumbnail generation
External integrations
- Meta conversion tracking
- Meta custom audience sync
- Webhooks on key events
- Google Places API (addresses)
- Payment gateway connections
- Analytics tracking pixels
Automated operations
- Real-time inventory tracking
- Capacity-based price adjustments
- Stock level monitoring
- Auto-pause underperforming ads
- Subscription lifecycle management
- Automatic refund processing
Who uses Jump
Comedy clubs & theaters
Multiple shows a week, assigned seating, loyal email lists, performer sales tracking and season subscriptions.
Key features: Seating charts, email campaigns, performer management, season passes
Music venues & concerts
VIP add-ons, capacity across multiple rooms, campaigns for upcoming shows and day-of box office sales.
Key features: Add-ons, capacity management, check-in, point-of-sale
Event producers
One-off events with custom landing pages, targeted Facebook campaigns, early bird pricing and marketing analysis.
Key features: Landing pages, Facebook ads, dynamic pricing, analytics
Multi-venue operators
Multiple brands and locations in one account, scoped access for venue managers and centralized reporting.
Key features: Multi-brand support, role-based access, comparative analytics
Festivals & multi-day events
Multi-day passes, multiple stages, check-in across locations, merchandise and concessions.
Key features: Multi-day passes, merchandise, multi-location check-in
Promoters & marketers
Sophisticated campaigns, Facebook ad tools, segmented audiences and ROI tracking on marketing spend.
Key features: Email marketing, Facebook ads, audience segmentation, conversion tracking
Switching from Eventbrite?
On a $25 ticket, Jump's fee is $2.00, payment processing included. Eventbrite's comes to $3.44 once its service and processing fees are added.
Frequently asked questions
How are refunds handled?
Customers can request a refund by signing into their account which you can then approve or decline.
Do you provide customer support for my shows?
Yes, we provide customer support for all our shows including refunds, ticket exchanges, and more. Customers can contact us through the contact form on the show page and you can rest easy.
Can I import my existing mailing list?
Yes, you can import your existing mailing list from a CSV file. You can also export your mailing list to a CSV file. Your data is yours.
What kind of ticket pricing can I use?
You can use any pricing you want. You can use a fixed price, group pricing, early bird pricing, pay what you want pricing, and more. You can also price tickets based on how many are left.
How are show cancellations handled?
You can cancel a show in one click while sending a message to everyone who purchased tickets. The customer is refunded in full and you are not charged any fees. Show cancellations cost you nothing.
Can I give away free tickets?
We offer integrated guest lists and comprehensive comp tickets feature where you can give away tickets individually or to groups. No more managing guest lists manually on paper.
Can I create promo codes?
You can create promo codes which discount per ticket or per order. You can also control usage limits and expiration dates.
Do you offer white labelling and custom branding?
You can make your event listing page and your event pages match whatever your brand's theme is. The look of the page is fully customizable right down to what color a button should be.
Can I sell free shows and tickets, and does it cost me anything?
Yes, you can sell free shows and tickets. It costs you nothing to do so.
Do customers need to create an account to buy tickets?
No, customers do not need to create an account to buy tickets. They can buy tickets with a credit card or PayPal.
Can I sell tickets at the door?
Yes, you can charge customers at the door using any tap, scan or swipe payment method. You would have to purchase a hardware reader from us. You cannot use an existing Square reader that you might have.
I have my own site. Can I sell tickets through there?
We offer customizable widgets that you can place on your site in a one-time setup. After that any shows you add will automatically be added to your site.
Can I show all my shows in a calendar view?
You can show your events to customers in a calendar or simple list view, or you can let customers toggle between the two. You can also embed a calendar widget on your site.
Can I track my ad performance?
You can add your Google Tag and Meta Pixel information to Jump, and we will track sales for you, so that you can see how effective your Facebook, Instagram or Google ads have been.
I have a question that wasn't answered here. How can I get in touch?
You can email us at [email protected] and we'll respond ASAP.
Ready to sell your next show?
No monthly fees. No setup costs. Everything included.