Privacy Policy

Last updated: March 2023

What We Collect

When you use Jump Comedy, we collect:

• Account info: Your name and email address
• Payment info: Processed securely through Stripe (we don't store your card details)
• Device info: IP address, browser type, and general location for security and analytics
• Social login data: If you sign up via Facebook or Google, we receive your name and email from them

How We Use Your Information

We use your data to:

• Create and manage your account
• Process ticket purchases
• Respond to support requests
• Improve our services

We don't sell your data. We will not share your personal information for marketing/promotional purposes. We may share it only during business transactions (like a company acquisition) or when required by law.

Cookies

We use cookies and similar technologies to keep things running smoothly. You can disable cookies in your browser, but some features may not work properly.

Your Rights

You can:

• Access or update your account info anytime via your account settings
• Unsubscribe from marketing emails using the link in any email
• Request a copy of your data or ask us to delete it by emailing [email protected]

Data Security

We use appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure.

Despite our safeguards, we cannot promise that hackers or other unauthorized third parties won't be able to defeat our security. Transmission of personal information to and from our services is at your own risk, and you should only access our services within a secure environment.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (such as for tax or accounting requirements).

We won't keep your information longer than the period you have an account with us. When we no longer have a legitimate business need to process your data, we will delete or anonymize it. If deletion isn't immediately possible (for example, data stored in backup archives), we will securely store and isolate it until deletion is possible.

Children's Data

Our services are for users 18 and older (see our Terms of Service for eligibility). We do not knowingly collect data from or market to children under 18. If we learn that we've collected personal information from a user under 18, we will deactivate the account and promptly delete that data.

If you become aware of any data we may have collected from children under 18, please contact us at [email protected].

Updates

We may update this policy from time to time. Check back here for the latest version.