Last updated: March 2023
When you use Jump Comedy, we collect:
We use your data to:
We don't sell your data. We may share it only during business transactions (like a company acquisition) or when required by law.
We use cookies and similar technologies to keep things running smoothly. You can disable cookies in your browser, but some features may not work properly.
You can:
We use appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure.
Despite our safeguards, we cannot promise that hackers or other unauthorized third parties won't be able to defeat our security. Transmission of personal information to and from our services is at your own risk, and you should only access our services within a secure environment.
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (such as for tax or accounting requirements).
We won't keep your information longer than the period you have an account with us. When we no longer have a legitimate business need to process your data, we will delete or anonymize it. If deletion isn't immediately possible (for example, data stored in backup archives), we will securely store and isolate it until deletion is possible.
Refunds are not guaranteed. Any refund decisions are made solely at the discretion of the promoter or host of the event—not Jump Comedy.
When you purchase a ticket through Jump Comedy, you're purchasing directly from the event host or promoter. Each host sets their own refund policy, and Jump Comedy does not have the authority to issue refunds on their behalf.
To request a refund:
Please note that even if a refund is approved by the host, processing times and any applicable fees are determined by the event host's policy.
Our services are for users 18 and older. We do not knowingly collect data from or market to children under 18 years of age.
By using our services, you confirm that you are at least 18 years old, or that you are a parent or guardian consenting to your minor dependent's use. If we learn that we've collected personal information from a user under 18, we will deactivate the account and promptly delete that data.
If you become aware of any data we may have collected from children under 18, please contact us at [email protected].
We may update this policy from time to time. Check back here for the latest version.